Comments on: My Experience With First American Home Buyers Protection Corporation Or How To Deal With Evil Corporations http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/ where things have nothing to do with beer - tutorials, tips, how-tos, thoughts, hacks, and other techy nonsense Sat, 19 May 2012 21:39:38 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Vihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52492 Vi Sat, 21 Apr 2012 01:43:41 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52492 Thanks to all. I received a phone call late today from the FAHBPC and was tempted, but said I would read the web site first and then had to wait a month to commit. Now I know not to commit. I'll go without a home warranty and find someone else, or a company, when needed. Thanks to all. I received a phone call late today from the FAHBPC and was tempted, but said I would read the web site first and then had to wait a month to commit. Now I know not to commit. I'll go without a home warranty and find someone else, or a company, when needed.

]]> By: Iris Riebsamhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52470 Iris Riebsam Tue, 10 Apr 2012 14:06:10 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52470 Wow, that is what is happening to me right now too. Same thing, my microwave combo broke and that the start of a nightmare story! They kept offering a microwave for $150 from Sears when I payed $1000 for my microwave/grill combo 1,5 yrs ago. The cash out they offered was $250, really?! This went on for a 2 weeks, I finally settled for a microwave from Sears for $300 and now 1 month later still waiting for my unit which will be delivered tomorrow, they give me 2 hrs delivery window tomorrow the night before between 6-9 pm, which means I have to move all my clients to different days and will be off all day with no income. The install will be the day after again another 2 hrs window durning that day some time, which I will know the exact time the night before, yet another day without pay. This thing has cost me money, hours on the phone, nerves and tears. Ashley from FAHBP will never return my call and supervisors don't care either. I can't wait to receive my unit, cancel FAHBP and move on to another, better company! Wow, that is what is happening to me right now too. Same thing, my microwave combo broke and that the start of a nightmare story!
They kept offering a microwave for $150 from Sears when I payed $1000 for my microwave/grill combo 1,5 yrs ago. The cash out they offered was $250, really?! This went on for a 2 weeks, I finally settled for a microwave from Sears for $300 and now 1 month later still waiting for my unit which will be delivered tomorrow, they give me 2 hrs delivery window tomorrow the night before between 6-9 pm, which means I have to move all my clients to different days and will be off all day with no income. The install will be the day after again another 2 hrs window durning that day some time, which I will know the exact time the night before, yet another day without pay. This thing has cost me money, hours on the phone, nerves and tears. Ashley from FAHBP
will never return my call and supervisors don't care either.
I can't wait to receive my unit, cancel FAHBP and move on to another, better company!

]]> By: Reva Katzhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52464 Reva Katz Tue, 03 Apr 2012 17:35:10 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52464 I am headed down the same path - so good to know what I'm in for. Seriously awful! I am headed down the same path – so good to know what I'm in for. Seriously awful!

]]> By: Reva Katzhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52463 Reva Katz Tue, 03 Apr 2012 17:31:24 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52463 I was so relieved to know it wasn't just me. I have never experienced such frustration in my life. FAHBP has been exactly the same for me tho I am without airconditioning, living in a high rise, in the south, with floor to ceiling exterior glass walls/windows that you can't open. Super fun. FAHBP is a total clown show and they have zero accountability or undersatnding of customer service. I will not be renewing with them. Best of luck to everyone out there. I was so relieved to know it wasn't just me. I have never experienced such frustration in my life. FAHBP has been exactly the same for me tho I am without airconditioning, living in a high rise, in the south, with floor to ceiling exterior glass walls/windows that you can't open. Super fun. FAHBP is a total clown show and they have zero accountability or undersatnding of customer service. I will not be renewing with them. Best of luck to everyone out there.

]]> By: Boyd Waltershttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52404 Boyd Walters Thu, 23 Feb 2012 23:58:12 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52404 Thank you for all the candid comments. I have recently been encouraged to inlist the services of this company for my rental property. I appreciate all the info showing what they really are like. I think I will continue to contract with local services for what I need on a case by case basis.....Thank you again!! Thank you for all the candid comments. I have recently been encouraged to inlist the services of this company for my rental property. I appreciate all the info showing what they really are like. I think I will continue to contract with local services for what I need on a case by case basis…..Thank you again!!

]]> By: HT NANCEhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52213 HT NANCE Sat, 12 Nov 2011 00:32:10 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52213 My experience with First American is a complete "ditto" of the other accounts here. After crunching the numbers I determined that one is better off just banking the dues, fees, and associatted charges incurred when trying to deal with these corporate goons. You will never get satisfaction on any large clain. After three years I am more convinced than ever that I am correct. Find a reliable local "reputable" service man and you will be money ahead. My experience with First American is a complete "ditto" of the other accounts here. After crunching the numbers I determined that one is better off just banking the dues, fees, and associatted charges incurred when trying to deal with these corporate goons. You will never get satisfaction on any large clain. After three years I am more convinced than ever that I am correct. Find a reliable local "reputable" service man and you will be money ahead.

]]> By: Sue McDonaldhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52036 Sue McDonald Sat, 17 Sep 2011 00:31:28 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52036 Nevermind, found them, complaint filed. Wish me luck. Oh, yeah, today my freezer quit freezing, ice is melting. Also under warranty with FAHBP. Guess I will wait until I hear from them on the a/c issue before I even file a claim for the fridge...? Nevermind, found them, complaint filed. Wish me luck. Oh, yeah, today my freezer quit freezing, ice is melting. Also under warranty with FAHBP. Guess I will wait until I hear from them on the a/c issue before I even file a claim for the fridge…?

]]> By: Sue McDonaldhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52035 Sue McDonald Fri, 16 Sep 2011 23:40:55 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52035 I am getting ready to file complaint w/ BBB against FAHBP over our a/c. But when I type the business name into the search box, it says they are not listed with the BBB. Any suggestions? I am getting ready to file complaint w/ BBB against FAHBP over our a/c. But when I type the business name into the search box, it says they are not listed with the BBB. Any suggestions?

]]> By: Artem Russakovskiihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52013 Artem Russakovskii Wed, 07 Sep 2011 16:16:19 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52013 Good luck, Tony. Good luck, Tony.

]]> By: Tonyhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52011 Tony Wed, 07 Sep 2011 14:36:58 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-52011 I am currently dealing with FAHBP with an incredibly frustrating, recurring problem with my AC. The vendors they send are TERRIBLE and they really don't have a clue. They don't talk to me either and explain what's going on. FAHBP is refusing to waive my claim fee for the vendor to come back out because I didn't call within 30 days after the problem reoccurred. In all, I have placed 9 calls in the last year and a half for my AC unit. It's 15 years old and it's time for a new one but they are doing everything in their power NOT to replace it. I think BBB is the way to go. Thanks for writing this up. Tony I am currently dealing with FAHBP with an incredibly frustrating, recurring problem with my AC. The vendors they send are TERRIBLE and they really don't have a clue. They don't talk to me either and explain what's going on.

FAHBP is refusing to waive my claim fee for the vendor to come back out because I didn't call within 30 days after the problem reoccurred.

In all, I have placed 9 calls in the last year and a half for my AC unit. It's 15 years old and it's time for a new one but they are doing everything in their power NOT to replace it.

I think BBB is the way to go. Thanks for writing this up.

Tony

]]> By: Garyhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-51911 Gary Fri, 19 Aug 2011 18:45:09 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-51911 For what it's worth, dealing with FAHBP remains just as aggravating 2 years later. Oh, my issue? In Houston, where it's been over 100 degrees for almost 20 days, I have had a non-functioning central air condition unit for over a week. Today, I have left my 3rd call to the Customer Resolution Support supervisor, with no return call. This company will deal with minor issues, but give them a major cost item, and they stonewall. Anyone who buys their insurance needs to have his or her head examined. For what it's worth, dealing with FAHBP remains just as aggravating 2 years later. Oh, my issue? In Houston, where it's been over 100 degrees for almost 20 days, I have had a non-functioning central air condition unit for over a week. Today, I have left my 3rd call to the Customer Resolution Support supervisor, with no return call. This company will deal with minor issues, but give them a major cost item, and they stonewall. Anyone who buys their insurance needs to have his or her head examined.

]]> By: Artem Russakovskiihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-21173 Artem Russakovskii Sun, 26 Jul 2009 03:39:22 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-21173 Umm, I completely agree - they need to be profitable and they're not doing it out of kindness but I disagree with the notion that all insurance companies are automatically evil and can only exist if they're evil. At least not THIS evil... Umm, I completely agree – they need to be profitable and they're not doing it out of kindness but I disagree with the notion that all insurance companies are automatically evil and can only exist if they're evil. At least not THIS evil…

]]> By: Solon Electric Contractorshttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-21168 Solon Electric Contractors Sun, 26 Jul 2009 01:16:43 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-21168 Insurance is usually a scheme to get your money. After all, they aren't offering you protection out of the kindness of their heart. They want your money! Insurance is usually a scheme to get your money. After all, they aren't offering you protection out of the kindness of their heart. They want your money!

]]> By: Artem Russakovskiihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20787 Artem Russakovskii Thu, 16 Jul 2009 05:17:30 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20787 I feel you, Tom. Your experience is the worst thus far that I've heard of but I must say it's not fully FAHBP's fault, is it? It sounds like you should blame General plumbing and rooter for most of the problems - they were the ones doing the work and FAHBP simply contracted them. In your defense, they could have also contracted australian monkeys, so there is partial fault there for sure. I feel you, Tom. Your experience is the worst thus far that I've heard of but I must say it's not fully FAHBP's fault, is it?

It sounds like you should blame General plumbing and rooter for most of the problems – they were the ones doing the work and FAHBP simply contracted them.

In your defense, they could have also contracted australian monkeys, so there is partial fault there for sure.

]]> By: Timhttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20783 Tim Thu, 16 Jul 2009 02:33:59 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20783 NO THANKS TO FIRST AMERICAN HOME BUYERS “PROTECTION” CORPORATION Here is (was!) my Policy # 5561433303589 Claim # 05813090 On September 2, 2007 while I was away on vacation I was called by a neighbor who informed me that there were huge amounts of water pouring out the front, back, and side of my house. I arrived home a few hours later to find the entire first floor of my home COMPLETELY DESTROYED. It has been determined and documented by Global Engineering Services of Tempe Az in a Failure Analysis Report (GES case # D2662 1001) that this flood was a direct result of a faulty installation of an instant hot water dispenser and hot water faucet. This appliance was installed by: General Plumbing and Rooter 2 Belshaw Street Antioch, California. This devastating event took two full months, working with State Farm, Contractors, Service Master, Dirty Movers and the short term storage facility where all of our furniture was piled up like it was a thrift store display. General plumbing and Rooter is (you guessed it) hired by First American Home Buyers Protection Corporation! The claim was subrogated and I recieved my $5000.00 dedictible back. I sued General Plumbing and Rooter and received another $5,000.00 Now I am sueing First American Home Buyers Protection Corporation (I am having Daniel Langston, President personally served) for the remaining $2090.44 that I believe that I am owed. I am sueing First American on the following grounds: Breach of Warranty. Installation performed by unqualified plumber hired by defendant. In closing this nightmare , the total paid on this claim was $154,543.38. I was not compensated for the two months of working 18 hours a day as the project manager. (Which is exactly what I was!) The entire first floor of my home was ruined, three feet of drywall (baseboard up) had to be removed & replaced from all interior walls. The Kitchen was gutted- all granite, cabinets, appliances, and floor were all destroyed. All the carpet had to be replaced. First American Home Buyers Protection Corporation never called to offer any sort of apology or any support during this horrible time. They only call and call and call and call and call when your warranty is about to expire or expires and they want you to renew. NO THANKS TO FIRST AMERICAN HOME BUYERS “PROTECTION” CORPORATION
Here is (was!) my Policy # 5561433303589
Claim # 05813090
On September 2, 2007 while I was away on vacation I was called by a neighbor who informed me that there were huge amounts of water pouring out the front, back, and side of my house. I arrived home a few hours later to find the entire first floor of my home COMPLETELY DESTROYED. It has been determined and documented by Global Engineering Services of Tempe Az in a Failure Analysis Report (GES case # D2662 1001) that this flood was a direct result of a faulty installation of an instant hot water dispenser and hot water faucet. This appliance was installed by: General Plumbing and Rooter 2 Belshaw Street Antioch, California.
This devastating event took two full months, working with State Farm, Contractors, Service Master, Dirty Movers and the short term storage facility where all of our furniture was piled up like it was a thrift store display.
General plumbing and Rooter is (you guessed it) hired by First American Home Buyers Protection Corporation! The claim was subrogated and I recieved my $5000.00 dedictible back. I sued General Plumbing and Rooter and received another $5,000.00 Now I am sueing First American Home Buyers Protection Corporation (I am having Daniel Langston, President personally served) for the remaining $2090.44 that I believe that I am owed. I am sueing First American on the following grounds: Breach of Warranty. Installation performed by unqualified plumber hired by defendant.
In closing this nightmare , the total paid on this claim was $154,543.38. I was not compensated for the two months of working 18 hours a day as the project manager. (Which is exactly what I was!) The entire first floor of my home was ruined, three feet of drywall (baseboard up) had to be removed & replaced from all interior walls. The Kitchen was gutted- all granite, cabinets, appliances, and floor were all destroyed. All the carpet had to be replaced.
First American Home Buyers Protection Corporation never called to offer any sort of apology or any support during this horrible time. They only call and call and call and call and call when your warranty is about to expire or expires and they want you to renew.

]]> By: Davehttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20571 Dave Sat, 11 Jul 2009 04:22:42 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20571 I don't know if I completely trust these companies either. Being a Cleveland Electrician, we get called by these companies to do the outsource work at a lower rate than would normally be charged. While this can bring in additional work, it often isn't worth it. I don't know if I completely trust these companies either. Being a Cleveland Electrician, we get called by these companies to do the outsource work at a lower rate than would normally be charged. While this can bring in additional work, it often isn't worth it.

]]> By: Artem Russakovskiihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20321 Artem Russakovskii Sun, 05 Jul 2009 00:25:20 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20321 Ellen, sorry to hear about your trouble, but I'm not surprised at all. Hopefully BBB can pull through for you ASAP, do let us know here if it helps. Good luck! Ellen, sorry to hear about your trouble, but I'm not surprised at all. Hopefully BBB can pull through for you ASAP, do let us know here if it helps. Good luck!

]]> By: Ellen Childresshttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20319 Ellen Childress Sun, 05 Jul 2009 00:14:29 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-20319 We are in our eighth day now in 100+ Texas heat, July 4, 2009. Our call about a malfunctioning AC went to First American on Monday, June 29, 2009, AS AN EMERGENCY BECAUSE I HAVE MULTIPLE SCLEROSIS,after two days of off-and-on cooling problems.Their contractor here in Dallas first said it was the compressor, but when nine hours of labor did not get the new compressor to work, he then said it must be the ACoil/valve/gibberish and he spent 45 minutes trying to get in touch with First American at 9 PM on Thursday night, July 2, 2009. No answer; therefore, no pickup order for the part. We called many times from Monday through Friday, but got no one to do anything to help. We are out $500 for two 1 ton AC units to try to keep this big house cool, to no avail; the price of spoiled food; the $215 cost of a small evaporative cooler to try to cool John's office; service calls; and physical illness amounting to near blindness on my part because MS affects primarily my vision. We are ill, out a lot of money for nothing, frustrated, angry, feeling powerless and disgusted. I have sent a complaint to the BBB in Van Nuys, CA and am going to file a complaint with the BBB here in Dallas where Walker AC is. I am sorry about them. They are an old and respected company in this town. I do not know how or why they got themselves involved with First American nor where they got the technicians who behaved in such an incompetent manner with us. We are in our eighth day now in 100+ Texas heat, July 4, 2009. Our call about a malfunctioning AC went to First American on Monday, June 29, 2009, AS AN EMERGENCY BECAUSE I HAVE MULTIPLE SCLEROSIS,after two days of off-and-on cooling problems.Their contractor here in Dallas first said it was the compressor, but when nine hours of labor did not get the new compressor to work, he then said it must be the ACoil/valve/gibberish and he spent 45 minutes trying to get in touch with First American at 9 PM on Thursday night, July 2, 2009. No answer; therefore, no pickup order for the part. We called many times from Monday through Friday, but got no one to do anything to help. We are out $500 for two 1 ton AC units to try to keep this big house cool, to no avail; the price of spoiled food; the $215 cost of a small evaporative cooler to try to cool John's office; service calls; and physical illness amounting to near blindness on my part because MS affects primarily my vision. We are ill, out a lot of money for nothing, frustrated, angry, feeling powerless and disgusted. I have sent a complaint to the BBB in Van Nuys, CA and am going to file a complaint with the BBB here in Dallas where Walker AC is. I am sorry about them. They are an old and respected company in this town. I do not know how or why they got themselves involved with First American nor where they got the technicians who behaved in such an incompetent manner with us.

]]> By: Artem Russakovskiihttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-14414 Artem Russakovskii Fri, 13 Mar 2009 20:07:13 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-14414 @Lana Let me know how it goes and if BBB helps you out. Good luck! @Lana
Let me know how it goes and if BBB helps you out. Good luck!

]]> By: Lanahttp://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-14413 Lana Fri, 13 Mar 2009 20:01:09 +0000 http://beerpla.net/2008/12/18/my-experience-with-first-american-home-buyers-protection-corporation-or-how-to-deal-with-evil-corporations/#comment-14413 Wow, does that sound familiar. I relunctantly purchased a contract with FAHBP after being solicited by phone. What a stupid mistake on my part. My family has been without a refrigerator for almost 7 months now. We have two young children. Our youngest is a heart transplant recipient and must take several medications for the rest of his life- most of which rquire refrigeration. I bought a mini frige a few days after filing our claim- thinking it would be temporary. Needless to say, the small storage space has been a nightmare. I plan on filing a complaint with BBB. I hope it helps. We have no choice, but to purchase a family size unit very soon. FAHBP has just about caused me to have a nervous breakdown. STAY AWAY FROM THIS COMPANY Wow, does that sound familiar. I relunctantly purchased a contract with FAHBP after being solicited by phone. What a stupid mistake on my part. My family has been without a refrigerator for almost 7 months now. We have two young children. Our youngest is a heart transplant recipient and must take several medications for the rest of his life- most of which rquire refrigeration. I bought a mini frige a few days after filing our claim- thinking it would be temporary. Needless to say, the small storage space has been a nightmare. I plan on filing a complaint with BBB. I hope it helps. We have no choice, but to purchase a family size unit very soon. FAHBP has just about caused me to have a nervous breakdown. STAY AWAY FROM THIS COMPANY

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