Comments on: How To Fix Palm Pre's "Error Sending Mail" Problem

By: Beth

Beth — Wed, 31 Aug 2011 21:39:43 +0000

I never respond to blogs, etc., but I found this in researching my Palm problems. I just had to get a replacement phone and have spent 5-6 hours on setting up my e-mail to no resolve. I've done my own research, been to Verizon and called ATT&T (have a paid Yahoo account through them) AND talked to Palm. I've deleted the accounts, tried setting them up manually and by logging, tried different servers, ports, etc. NOTHING works!

This is my 3rd Palm & just sent one back to charging issues (had it less than 30 days), but my e-mail was fine and easy to set up. I love my phone because I'm not a techno person, but I'm about over it and don't have time to spend on it!

By: joey jackson

joey jackson — Fri, 19 Aug 2011 20:06:54 +0000

2 years later here's someone else's fix for the problem:

http://www.precentral.net/workaround-fix-yahoo-email-1299-error#comments

By: Lyle

Lyle — Wed, 20 Jul 2011 19:29:08 +0000

After getting x-fer to another tech I was told it would take up to 30 min before Contacts and the Calendar would sync up.

This all started when I got a replacement Palm Pre from the Sprint store.

I still can't access the App catalog and all my previous apps are gone.

Currently I am still on the phone (almost 2 hours now) and they are having me log out of the phone and erase all apps (which I have none now). This means I am going through the phone activiation sequence again.

And of course I can sign into all accounts except Yahoo. The phone is now restarting. I had to skip the yahoo account till it restarted. Then we tried the manual settings and they failed. The apps are trying to load but I only got one to load.

By: Lyle

Lyle — Wed, 20 Jul 2011 18:37:40 +0000

I was able to follow your instructions with Palm support on the phone and it added my Yahoo e-mail account. This fixed the e-mail but the conatcts and calendar still don't Yahoo. I tried adding Yahoo but it would not login and there is no manual settings in those applications.
Also, I can not access the app catalog.

By: Alan

Alan — Wed, 23 Mar 2011 12:44:58 +0000

I had this error when trying to set up an email account with qip. My provider is verizon and I think they block port 25 and require ssl encryption. It didn't work on the alternate port 2525 either. Palm support sugested using gmail for the outgoing server. My account settings are as follows.
Mail type: IMAP
Incoming mail server: imap.nm.ru
user name: ********@nm.ru
password: ********
Encryption: none
Port: 143
Outgoing mail server: smtp.gmail.com
Use autentication: On
user name: ****@gmail.com
password: ****
encryption: SSL
port: 465

By: Artem Russakovskii

Artem Russakovskii — Wed, 09 Mar 2011 09:21:35 +0000

Thanks! Beer it is.

By: MaryEllen

MaryEllen — Tue, 08 Mar 2011 20:55:00 +0000

Thank you! Perfect, and it took seconds. I instantly bought you a cup of coffee. You're welcome to use my buck for beer instead.

By: Senno

Senno — Tue, 19 Oct 2010 02:41:34 +0000

you're the best. Thank you!!!!!

By: Kris

Kris — Thu, 02 Sep 2010 00:07:06 +0000

I've tried EVERYTHING trying to get my Hotmail account to work. When I initially set up the account, everything was fine, I was able to send and receive no problem, regardless of Wi-Fi. Then, out of the blue, I can't send emails. I've tried everything, I've removed the account and everything and to no avail…. All my settings and passwords are correct – there must be a fix!

By: Error sending email - Page 2 - PreCentral Forums

Error sending email - Page 2 - PreCentral Forums — Sun, 29 Nov 2009 17:36:38 +0000

[...] I never heard back from him. I tried all the fixes listed in these comments and from the page How To Fix Palm Pre's "Error Sending Mail" Problem and none worked. When I read about the NAI that is something I hadn't checked and b/c I was using [...]

By: Ian

Ian — Mon, 23 Nov 2009 22:32:46 +0000

Thanks for this article! Got my mail to sync properly FINALLY.

By: Herman

Herman — Wed, 18 Nov 2009 21:11:47 +0000

Mine worked fine in the Sprint store. Have not tried deleted and re-adding my work email with WI-FI off yet.This works for some.

By: Kieu

Kieu — Wed, 18 Nov 2009 20:56:20 +0000

That cant be the only solution, because before I did a master reset on my pre, all my accounts were working fine, gmail & work mail.

By: Herman

Herman — Wed, 18 Nov 2009 20:54:22 +0000

I had to do a work around – my work email comes in fine, but will not send, so I use gmail when I respond. Just have to remember to switch accounts before sending

By: Kieu

Kieu — Wed, 18 Nov 2009 20:20:45 +0000

I have the same problem, but with my work email. all the settings are correct because I compared my settings from Outlook (which is working fine) to that of my PRE [which is recieving an error message of Email App Alert].

Please help. I have 2 different email accounts on my PRE, GMAIL which works fine, and my work email which WILL NOT work!!! please HELP! even the PRE rep could not help me

By: trick

trick — Sun, 04 Oct 2009 15:05:57 +0000

Hello everyone, just thought i would pass along that i finally did get it to work. it took about 4 trys of deleting the account and re making the account. I did finally get it!!! thanks for all the help.
jpt

By: MS

MS — Sun, 04 Oct 2009 06:40:52 +0000

Any suggestions on how to fix the problem if you have an earthlink account? THANKS!

By: chris

chris — Sun, 04 Oct 2009 00:16:45 +0000

This didn't fix it for me, please respond.

By: kelly

kelly — Wed, 16 Sep 2009 23:54:18 +0000

I just got my Pre on 9/14/2009 and I have Palm webOS 1.1.0

I just had the same issue. I couldn't send. Tried SSL, nope. I have a Gmail account and tried that fix, nothing. So I deleted both POP accounts and added them again.

Bingo!

I can send mail now.

Doesn't make any sense, but my pop email works now.

Hope this helps someone else.

Kelly

By: angie

angie — Sun, 06 Sep 2009 13:10:24 +0000

i can not send messages plese help me