Lenovo's And Dell's Laptop Return Policies In The US

Posted by Artem Russakovskii on June 1st, 2009 in Technology

I've been looking for a new laptop and started looking at Lenovo Thinkpads (W500) and Dell Latitudes and Precisions. I was worried that I might not like the look and feel, so I tried looking up their US laptop return policy.

Dell's return policy was found in about 5 seconds.

Lenovo's site, google, bing, or any other resource, however, proved to be useless while looking up their US return policy (all I could find was their Australian policy for whatever reason). Lenovo tried VERY hard to bury it, and I was only able to find it after tweeting at lenovosocial, which at first gave me the wrong policy by mistake (it was a 30 days, no questions asked guarantee). …